At Pure Botanica, we’re committed to delivering your skincare essentials quickly, safely, and reliably. Below you’ll find details about our shipping process, timeframes, and fees.
Shipping Locations
We currently ship worldwide
- Select international destinations (please see below)
If your country is not listed at checkout, feel free to contact us at info@purebotanicang.com.
Processing Time
Orders are processed within 1–3 business days (excluding weekends and holidays). You’ll receive a confirmation email with tracking information once your order ships.
Domestic Shipping (LAGOS)
- Standard Shipping (3–7 business days)
- Expedited Shipping (2–3 business days)
- Overnight Shipping (1 business day)
Delivery times may vary depending on your location and the time of year.
International Shipping
We offer international shipping to select countries. Rates and delivery times are calculated at checkout based on your location.
Please Note: Customers are responsible for any customs duties, taxes, or import fees incurred during shipping.
Order Tracking
Once your order ships, you’ll receive a tracking number via email. You can track your package at any time using the provided link.
Lost or Damaged Packages
If your order arrives damaged or does not arrive within the estimated delivery time, please contact us at support@purebotanicang.com within 7 days of the expected delivery date. We will work with the carrier to resolve the issue promptly.
Shipping Restriction
Due to ingredient regulations, certain items may not be available for international shipping. These restrictions will be noted on the product page.